Shipping policy

Hauscook processes and ships orders on the same day of purchase (excluding public holidays and weekends). Once shipped, deliveries typically arrive at your doorstep within 2 to 5 business days (excluding Hawaii, Guam, and Alaska).

A shipping fee of $40 will be charged per item.

Orders placed by 2:00 PM (PST) will be shipped the same day.

Shipping days: Monday to Friday (excluding public holidays).

Estimated delivery: 2 to 5 business days (excluding Hawaii, Guam, and Alaska).

* Orders that cannot be shipped on the same day due to an unforeseen circumstance outside of our control, such as a surge in orders, courier issues, or natural disasters, will be shipped sequentially on the following Monday or the day after the public holiday.

* Please note that we do not take responsibility for unsuccessful delivery attempts for the following reasons:

- mistaken order

- incorrect address

- In case of suspected theft.

* Please note that you can only cancel an order before it has shipped.

* Please contact us if you want to cancel or change your order.

* We use external courier services for delivery, so shipping is strictly to the registered address. As a result, individual delivery requests (e.g., specifying a particular delivery location, requesting package storage at a specific place, or setting a preferred delivery time) cannot be accommodated.